Terms and Conditions
IOW FireDoors
These Terms and Conditions apply to all fire door inspection services provided by IOW Fire Doors (“we”, “us”, “our”) to the client (“you”, “your”).
By instructing us to carry out an inspection, you agree to these Terms and Conditions.
1. Scope of Services
1.1 We provide professional fire door inspections and reporting services.
1.2 Inspections are limited to visual and functional assessment of visible and accessible components only.
1.3 Inspections do not include destructive testing, removal of coverings, or inspection of concealed elements unless explicitly agreed in writing.
1.4 Any services outside the agreed inspection scope must be agreed separately.
2. Basis of Inspection
2.1 Inspections are carried out in accordance with current UK fire safety guidance and recognised best practice at the time of inspection, including (where applicable):
- The Regulatory Reform (Fire Safety) Order 2005
- The Fire Safety (England) Regulations 2022
- BS 8214:2016
- Approved Document B
- Manufacturer and certification guidance
2.2 Guidance and standards may change over time. Compliance is assessed against guidance applicable at the date of inspection only.
3. Inspection Reports
3.1 The inspection report reflects the condition of the inspected fire doors as observed on the date of inspection.
3.2 Reports are based on what is visible and accessible at the time and do not constitute a guarantee of future condition or performance.
3.3 Reports include photographic evidence where appropriate to support findings.
3.4 Reports are provided for the sole use of the client named in the report unless otherwise agreed in writing.
4. Recommendations and Remedial Works
4.1 Where defects or non-compliance are identified, the report may include recommendations or guidance on remedial actions.
4.2 Recommendations are advisory in nature and intended to support informed decision-making.
4.3 Inspections and any remedial works are treated as separate services.
4.4 You are under no obligation to appoint us to carry out any recommended remedial works and may use a contractor of your choice.
5. Client Responsibilities
5.1 You are responsible for ensuring safe and reasonable access to all areas and fire doors to be inspected.
5.2 You must ensure that fire doors are accessible, unlocked where required, and free from obstruction at the time of inspection.
5.3 We are not responsible for incomplete inspections resulting from restricted access, locked doors, or unsafe conditions.
6. Fees and Payment
6.1 Fees will be agreed in advance and confirmed in writing.
6.2 Payment terms are as stated on the invoice unless otherwise agreed.
6.3 Late payment may result in delays to report issue or future services.
7. Cancellations and Rescheduling
7.1 We request reasonable notice if you need to cancel or reschedule an inspection.
7.2 Late cancellations may be subject to a cancellation charge where costs have been incurred.
8. Liability
8.1 We will carry out inspections with reasonable care and skill in accordance with our professional obligations.
8.2 We shall not be liable for:
- Hidden or concealed defects not reasonably observable at the time of inspection
- Changes to fire doors or conditions occurring after the inspection date
- Losses arising from failure to act on inspection findings
- Indirect, consequential or economic loss
8.3 Our total liability arising from any claim shall be limited to the value of the inspection fee paid, except where liability cannot be limited by law.
9. No Warranty of Compliance
9.1 An inspection report does not constitute a certificate of compliance or guarantee that a building meets all fire safety requirements.
9.2 Ultimate responsibility for fire safety compliance rests with the Responsible Person as defined by applicable legislation.
10. Intellectual Property
10.1 All reports, photographs and documentation remain our intellectual property.
10.2 You may use the report for internal compliance, audits and record-keeping but may not alter or reproduce it for commercial purposes without permission.
11. Confidentiality
11.1 We will treat all client information as confidential unless disclosure is required by law or agreed in writing.
12. Force Majeure
12.1 We shall not be liable for failure or delay in performance due to events beyond our reasonable control.
13. Governing Law
13.1 These Terms and Conditions are governed by the laws of England and Wales.
13.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Acceptance
14.1 Instruction of services constitutes acceptance of these Terms and Conditions.