Privacy Policy

Last updated: February 2026

1. Introduction

IOW Fire Doors (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, or use our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Business name: IOW Fire Doors
Email: info@iowfiredoors.co.uk
Phone: 07825359037
Service area: Isle of Wight, UK

We are the data controller for the personal information we collect.

3. What Personal Data We Collect

We may collect and process the following information:

• Name
• Email address
• Telephone number
• Company or organisation name
• Property or site details (where relevant)
• Any information you provide when contacting us or requesting a quote

We do not collect special category (sensitive) personal data.

4. How We Collect Information

We collect information when you:

• Submit a contact or enquiry form
• Request a quote or inspection
• Contact us by email or phone
• Browse our website (via cookies and analytics)

5. How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide quotations
• Arrange and deliver fire door inspections or related services
• Communicate with you about our services
• Maintain business records
• Improve our website and services

We only use your data where we have a lawful basis to do so.

6. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contract – to provide requested services
• Legitimate interests – to respond to enquiries and run our business
• Legal obligation – where required by law

7. Sharing Your Information

We do not sell your personal data.

We may share information only where necessary, for example with:

• Professional advisers (e.g. accountants)
• IT or website service providers
• Contractors or third parties where required to deliver a service (with appropriate safeguards)

All third parties are required to respect the security of your data.

8. Data Retention

We retain personal information only for as long as necessary:

• Enquiry data: up to 12 months
• Client records: in line with legal and accounting requirements

Data is securely deleted when no longer required.

9. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing
• Withdraw consent where consent has been given

To exercise your rights, please contact us using the details above.

10. Cookies

Our website uses cookies to improve functionality and analyse site usage.

This may include basic analytics tools such as Google Analytics.

You can control or disable cookies through your browser settings.

11. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.

12. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: info@iowfiredoors.co.uk
Phone: 07825359037